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Genesys: We’re Behind Every Customer Smile


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ONLYCH1LD, the San Francisco and Paris-based production company, creates an infectiously joyous campaign for telecommunications company Genesys. The new commercial puts the brand’s key differentiator front and center: what Genesys provides goes beyond customer experience and call center technology, beyond cloud-based and on-premises software. What Genesys brings to its customers is Super Human Service. ONLYCH1LD also served as the creative agency, working directly with the brand on the concept. Infused with cheeky humor, the 30-second spot “Happy Customers” illustrates the Genesys difference: a focus on people, not just their problems.
Credits Other credits

Steve Peixotto :: Line Producer

Donavan Sell :: 2nd Unit DP

Sterling Storm :: Production Designer

Teresa Smith :: Wardrobe Stylist

Marty Martin :: Colorist

Chris Konovaliv :: Audio Mixer

Daniel Toman :: Assistant Editor

Sin Cohen :: Post Supervisor

Music : APM Music

Hal David & John Cacavas :: Composers

Brand: Genesys

Joyce Kim :: Chief Marketing Officer

Melanie Salvatierra :: VP, Brand and Audience Marketing

John Munyan :: VP, Brand Messaging

Jill Hundley :: Director, Brand Campaign Manager

Daniel Morales :: Creative Design Lead

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