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In April, Tesco Malaysia launched its “Quick Q” campaign at all its 39 stores nationwide. The campaign was part of its initiative to aggressively reduce queuing time for customers at its check-out counters.It involves a green-line in front of the checkouts that makes it easy to see when more checkouts need to be opened. If a queue extends beyond the “green-line”, the Tesco Quick Q traffic controller will open another checkout and guide its customers to a quicker checkout counter.
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